Bluehaven Psychiatry PLLC (“Bluehaven,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://bluehavenpsychiatry.com, communicate with us electronically, or interact with our online services.
We operate in the State of Texas and comply with applicable U.S. federal and Texas privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Texas Medical Privacy Act (TMPA).
1. Who We Are
Legal Entity: Bluehaven Psychiatry PLLC
Location: 3010 Enterprise Blvd e6, Durant, OK 74701, USA, 3960 Broadway Blvd, Garland, TX 75043, USA
Website: https://bluehavenpsychiatry.com
Bluehaven Psychiatry PLLC provides psychiatric and mental health services and related healthcare support.
2. Information We Collect
We may collect the following categories of information depending on how you interact with us:
a) Personal Information
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Name
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Email address
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Phone number
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IP address
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Browser type and device information
b) Health-Related Information
If you submit information through appointment requests, intake forms, patient portals, emails, or other electronic communications, we may collect information related to your mental or physical health. This may include information that qualifies as Protected Health Information (PHI) under HIPAA.
c) Website Usage Information
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Pages visited
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Time spent on pages
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Referring URLs
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Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
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Respond to inquiries and appointment requests
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Provide mental health services and related support
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Communicate with you regarding care, scheduling, or administrative matters
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Operate, maintain, and improve our website
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Comply with legal, regulatory, and professional obligations
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Protect against fraud, security threats, or misuse of our systems
4. HIPAA & Texas Medical Privacy Act Compliance
Bluehaven Psychiatry PLLC complies with:
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HIPAA (45 CFR Parts 160 & 164)
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Texas Medical Privacy Act (Texas Health & Safety Code Chapter 181)
Protected Health Information (PHI) is used and disclosed only as permitted or required by law, including for:
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Treatment
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Payment
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Healthcare operations
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Legal or regulatory compliance
Detailed information regarding your rights under HIPAA is provided in our Notice of Privacy Practices, available upon request.
5. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and user experience.
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Comment cookies may store your name and email for convenience
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Login cookies store session and display preferences
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Cookies do not store medical or sensitive health data
You may disable cookies through your browser settings, though some features may not function properly.
6. Embedded and Third-Party Content
Our website may include embedded content (e.g., videos, maps, or articles). Embedded content behaves as if you visited the third-party website directly.
Third-party services may:
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Collect usage data
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Use cookies or tracking technologies
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Monitor interactions if you are logged into their platform
We are not responsible for third-party privacy practices.
7. Third-Party Service Providers
We may use trusted third parties to support operations, including:
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Website hosting
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Email communication services
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Appointment scheduling platforms
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Electronic health record (EHR) or telehealth systems
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Spam detection and security services
When PHI is involved, these providers are required to maintain appropriate safeguards and, where applicable, sign Business Associate Agreements (BAAs).
8. How We Protect Your Information
We implement administrative, technical, and physical safeguards to protect your information, including:
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Secure hosting environments
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Access controls
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Data encryption where appropriate
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Limited access to authorized personnel only
Despite these safeguards, no system can be guaranteed to be 100% secure.
9. Data Retention
We retain information:
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As long as necessary to fulfill its purpose
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As required by HIPAA, Texas law, and professional regulations
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For legitimate healthcare, administrative, or legal needs
Website comments and metadata may be retained indefinitely unless deletion is requested.
10. Your Privacy Rights
You have the right to:
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Request access to your personal data
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Request corrections to inaccurate information
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Request deletion of certain data (where legally permissible)
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Receive an electronic copy of your information
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File a complaint regarding privacy concerns
Certain data may be retained where required by law or healthcare regulations.
11. Children’s Privacy
Our services are not directed toward children under 13 without parental or legal guardian involvement. We do not knowingly collect personal information from children without appropriate consent.
12. Where Your Data Is Processed
Your data is processed and stored within the United States unless otherwise stated. Visitor comments may be screened using automated spam detection services.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of any changes.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Bluehaven Psychiatry PLLC
Email: info@bluehavenpsychiatry.com
Phone: +1 (214) 432-1669
Location: 3010 Enterprise Blvd e6, Durant | OK 74701, USA, 3960 Broadway Blvd, Garland, TX 75043, USA